Frequently Asked Questions

Everything you need to know about your next favorite pair of shoes.

How do I determine my correct shoe size?

We provide a comprehensive size guide on each product page. Since sizing can vary between brands, we recommend measuring your foot in centimeters and comparing it to our chart for the most accurate fit.

What is your return policy for footwear?

We offer a 30-day return policy for all unworn shoes in their original packaging. Please ensure the soles are unmarked by trying them on a carpeted surface.

Do you offer international shipping?

Yes, Aro Shoes ships worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and preferred shipping method.

How should I care for my leather shoes?

To maintain the quality of your leather footwear, we recommend using a soft cloth to remove dirt, applying a high-quality leather conditioner monthly, and avoiding direct exposure to heat or water.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Afterpay.

Are your shoes ethically manufactured?

Absolutely. Aro Shoes partners exclusively with certified factories that ensure fair wages, safe working conditions, and sustainable production practices for all our artisans.